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Chat with a health care provider about your COVID-19 concerns

By News Apr 2, 2020 | 5:11 PM

KEARNEY, Neb. – If you’re worried you’ve been exposed to COVID-19, you want answers and fast. In addition to their help line phone number, CHI Health just launched a new, free service that will help consumers understand their risk and what care options are available. It’s called Provider Chat and it connects people across Nebraska and southwest Iowa with a health care provider in a secure online chat.

Here’s how it works – go to CHI Health’s Coronavirus page and take the Questionnaire. If you appear to be high risk, you can click on the live provider chat link for immediate access to a CHI Health provider who can answer your COVID questions. Again, the service is free and in real time.

Here’s the link: https://www.chihealth.com/coronavirus

The chat feature will be available from 8 a.m. to 8 p.m. After hours, consumers will be directed to a free virtual visit with a provider. CHI Health is providing this service in addition to the COVID-19 information page and questionnaire, which more than 140,000 people have viewed.

For more information, please call:

Omaha: Kathy Sarantos Niver at (402) 657-1445

Lincoln: Taylor Barth at (402) 641-3204

Grand Island/Kearney: Anissa Paitz at (308) 627-7606